Welcome to the Help Area! When something isn't functioning correctly, or something is just wrong, check this section for the answer. If you don't find it here, you can always get in touch with us.

Help sections

The Help Area is divided into sections to help you find what you're looking for more easily. Below you'll an overview of each section:

​General FAQ​

The General FAQ page answers CryptoSwap's most Frequently Asked Questions from our users. A broad range of topics are addressed in the FAQ, and we highly recommend reading it for your personal edification.
The Troubleshooting Errors page has a collection of errors users may run into while using CryptoSwap. It provides a fundamental understanding of the problem and demonstrates a clear, concise solution.
Even the most experienced crypto traders are sometimes surprised to encounter a stuck pending transaction in MetaMask. It is very important to be able to identify and fix this problem. Use this guide to successfully get your transaction out of limbo.

Seeking support

While CryptoSwap does not offer dedicated customer support, you can always ask for help in the CDS/CST Discord server. For your safety, be sure to read the notices about scams on this page if you are using Discord for the first time.